Refunds will be given for registration cancellations received by April 21 (7 days prior to the conference), less $25 to cover the cost of the book, postage and handling. After April 21, there will be no refunds for cancellations of any type or for “no-shows.” However, you may designate a substitute to attend in your place at any time. All registration refunds will be processed after the conclusion of the event.